Amazon Chime Shutdown: What It Means for Users
Amazon is officially sunsetting its video conferencing platform, Amazon Chime, marking the end of its underperforming compe***** to Zoom and Google Meet. The company confirmed that support for Chime—including its Business Calling features—will end on February 20, 2026.
Key Details of the Shutdown
- No New Accounts: As of February 19, 2025, Amazon stopped accepting new Chime sign-ups.
- Existing Users: Current customers can continue using Chime’s core features (scheduling meetings, user management, etc.) until the shutdown date.
- Chime SDK Unaffected: The Amazon Chime SDK will remain operational for developers.
What Users Need to Do
Amazon advises customers to:
- Back up and delete data before the shutdown.
- Migrate to alternative platforms such as:
- AWS Wickr (Amazon’s secure messaging solution)
- Zoom (now Amazon’s official meeting app)
- Slack (by Salesforce)
Why Amazon Chime Failed to Compete
Launched in 2017, Chime struggled to gain traction outside Amazon’s internal use. A company spokesperson cited limited adoption as the primary reason for its discontinuation:
“When we retire a service, it’s usually because we’ve found a better solution or our partners offer a stronger fit. With Chime, external usage was minimal, and our partners provide excellent alternatives.”
The Shift to Third-Party Solutions
As reported by Business Insider, Amazon will now rely on Zoom for its corporate meetings, signaling a broader industry trend toward established collaboration tools.
Final Takeaways
- Deadline: Chime’s full shutdown occurs in February 2026.
- Action Required: Users must transition to new platforms before then.
- Legacy: While Chime didn’t disrupt the market, its SDK will continue supporting developers.
For official updates, refer to Amazon’s blog post.
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