Lightspeed Backs Snabbit’s $19M Series B to Disrupt India’s Home Services Market

India’s \(20B home services sector - spanning cleaning, laundry, and kitchen help - has long operated through informal networks plagued by inefficiencies. Now, tech-driven startups are bringing much-needed structure to this fragmented industry. Leading this transformation is **Snabbit**, which just secured \)19M in Series B funding led by Lightspeed at an $80M valuation.

The Snabbit Advantage: 10-Minute Home Services

Founded in 2023 by Aayush Agarwal, Snabbit offers:

  • Ultra-fast service delivery (as quick as 10 minutes)
  • Reliable, vetted service professionals (“Experts”)
  • Comprehensive worker training and support systems
  • Insurance coverage for all workers

“In an era of instant gratification, finding quality home help remained painfully archaic,” explains Agarwal, whose personal struggles inspired Snabbit’s creation.

Market Traction and Competitive Landscape

Key metrics:

  • 600+ workers on platform
  • 25,000+ customers served
  • 3x monthly transactions per average user
  • 20% weekly growth rate

While competing with established players like Urban Company (which faced backlash for its “Insta Maids” service), Snabbit differentiates through:

  1. Premium service quality (₹169-499/$2-6 per service)
  2. Worker benefits including insurance and bonuses
  3. Proprietary tech stack for operations and compliance

Worker Empowerment in a Vulnerable Sector

Snabbit addresses critical industry challenges:

  • Fair compensation: Workers earn ₹40,000/month ($470) for full shifts - 4x typical domestic help wages
  • Safety measures: In-app SOS feature with 5-7 minute emergency response
  • Mobility support: Partnership with Yulu for e-bike access
  • Career stability: Health, accident, and life insurance coverage

Scaling Challenges and Future Plans

The fresh funding will fuel:

  • Expansion to 200+ micro-markets across Indian metros
  • Workforce growth from current 100 employees
  • Technology enhancements for operational efficiency

However, the hyperlocal services space remains challenging, as seen in:

  • Zepto’s paused 10-minute cafe service
  • Zomato’s discontinued 15-minute food delivery

With a ₹700 (\(8) customer acquisition cost against ₹250 (\)3) average tickets, Snabbit must demonstrate sustainable unit economics as it scales.

“Snabbit is transforming home services from a luxury to a daily necessity,” says Lightspeed’s Rahul Taneja, highlighting the startup’s potential to redefine this essential sector through technology and operational excellence.


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