Meta’s Global Outage Disrupts Facebook, Instagram, WhatsApp, and More
Key Highlights
- Major disruption affected Meta’s suite of apps including Facebook, Instagram, WhatsApp, Messenger, and Threads
- Outage lasted approximately 5 hours before full resolution
- Downdetector reported 97,000+ Facebook outage reports at peak (vs. typical 16/hour)
- Business tools like Facebook Ads Manager and Workplace also impacted
Timeline of the Outage
Initial Reports
- Users first reported issues before 1:00 PM ET on Wednesday
- Meta acknowledged a “technical issue” at 1:48 PM ET
- Instagram used #instagramdown hashtag to communicate with users
Resolution Progress
- WhatsApp reported “starting to see a return to normal” by 1:49 PM ET
- Meta announced 99% recovery by 5:26 PM ET
- Full restoration:
- Instagram: 6:02 PM ET
- WhatsApp: 6:16 PM ET
Impact Assessment
User Experience
- Global reports across social media platforms including X and Bluesky
- Downdetector spikes:
- Facebook: 97,000+ reports (vs. 16/hour average)
- Instagram: 67,000+ reports
Business Consequences
- Advertising disruption: Facebook Ads Manager experienced major disruptions
- Workplace from Meta temporarily affected
- API issues with Messenger, WhatsApp, and Instagram (later resolved)
Meta’s Response
- Company did not disclose root cause of outage
- Only provided updates via X posts
- Pointed to public statements when pressed for comment
Historical Context
This marks Meta’s third major outage in 2024:
- March: Super Tuesday disruption affecting multiple apps
- April: WhatsApp-focused outage with minor impacts on other services
- December: Current global outage
How Outages Are Tracked
While services like Downdetector don’t provide official metrics, they offer:
- Real-time user reports
- Geographic impact visualization
- Duration tracking for ongoing issues
Article updated with resolution details following initial publication.
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