Spotify Officially Shuts Down Car Thing Devices

Spotify has confirmed that its in-car streaming device, Car Thing, is now fully disabled as of December 9, 2024. The company announced the discontinuation earlier this year, citing low demand and supply chain challenges.

Why Car Thing Stopped Working

Users began reporting issues today, with devices displaying a “no longer operational” message. This aligns with Spotify’s previous announcement that functionality would cease after December 9.

  • Launch & Discontinuation Timeline:
    • Released in February 2022, Car Thing aimed to simplify music control in older vehicles lacking smart infotainment systems.
    • Discontinued less than a year later due to poor sales and logistical hurdles.

Refund Details for Customers

Spotify faced backlash after initially refusing refunds, but later reversed its policy following user complaints and a lawsuit. Here’s what affected users should know:

  • Refund Deadline: Submit proof of purchase by January 14, 2025 via Spotify’s Car Thing support page.
  • Device Cost: Originally priced at $90, refunds are being processed for eligible customers.

How to Dispose of Car Thing

Spotify advises users to:

  1. Reset the device to factory settings.
  2. Recycle responsibly per local e-waste regulations.

The Bigger Picture

Car Thing’s short lifespan highlights the challenges of hardware ventures for software-centric companies. While Spotify hasn’t ruled out future hardware projects, this serves as a cautionary tale about market fit and long-term support.

For updates, users can monitor Spotify’s official communications or contact customer support.


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