Nielsen’s Twitter TV Ratings: A Game-Changer for Media Measurement

When Nielsen and Twitter unveiled the Nielsen Twitter TV Rating in 2012, the announcement left many questions unanswered about the specifics of this groundbreaking metric. To clarify its potential, we spoke with Steve Hasker, Nielsen’s President of Global Media Products and Advertiser Solutions. While details remained under wraps, Hasker shed light on the broader applications of this innovative tool—far beyond its obvious advertising uses.

Who Stands to Benefit?

Contrary to initial assumptions, advertisers aren’t the only audience for this data. Hasker identified three key groups that could leverage these insights:

  1. Advertisers: For crafting integrated campaigns blending paid and organic social engagement.
  2. TV Networks & Producers: To gauge real-time audience reactions and optimize content.
  3. Media Strategists: Identifying underrated shows with high Twitter buzz despite modest traditional ratings.

Why Twitter? The Strategic Choice

Hasker highlighted Twitter’s unique advantages for this partnership:

  • Real-time conversations: Ideal for capturing live TV reactions.
  • Public data: Most tweets are openly accessible for analysis.
  • Massive reach: Twitter’s scale ensures statistically significant insights.

What Sets This Metric Apart?

Existing social analytics tools track engagement, but the Nielsen Twitter TV Rating introduces a critical new dimension: measuring actual reach. As Hasker explained, it’s not just about counting tweets—it’s about understanding how many users saw those conversations. This “robust measure” of amplified visibility marks a major leap in social TV analytics.

Practical Applications

Hasker offered a compelling use case: Producers could analyze why one episode trended while another flopped on Twitter, using these insights to refine storytelling or pacing. For advertisers, it’s about identifying hidden opportunities—shows with loyal, vocal fanbases that traditional ratings might overlook.

Looking Ahead

With a commercial launch planned for fall 2013, Nielsen promised deeper technical details by May to prepare the industry. As Hasker boldly stated, this partnership would finally bring social engagement “out of the shadows,” transforming how media value gets measured in the digital age.


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