Signzy Data Breach: Indian ID Verification Firm Confirms Cyberattack

Key Details of the Security Incident

Signzy, a leading Indian provider of digital KYC (Know Your Customer) and customer onboarding solutions, has confirmed a cybersecurity breach affecting its systems. The Bengaluru-based startup serves over 600 financial institutions globally, including four of India’s largest banks.

What We Know About the Breach

  • Incident occurred last week (late November 2024)
  • Sources report customer data appeared briefly on a cybercrime forum
  • CERT-In (India’s cybersecurity agency) is investigating
  • Signzy has engaged a professional security firm for forensic analysis

Company Profile and Impact

Founded in 2015, Signzy processes onboarding for:

  • 10 million customers and businesses monthly
  • Major clients include ICICI Bank, SBI, Mswipe, and Aditya Birla Financial Services
  • Offices in Bengaluru, Gurugram, Mumbai, New York, and Dubai

Customer Responses and Reassurances

Several Signzy clients have confirmed they were unaffected:

PayU Statement:

“There is no impact on PayU customers or their data due to Signzy’s information stealer malware. We have received written confirmation from the vendor that PayU and its customers’ data have not been compromised.”

  • ICICI Bank also confirmed no exposure
  • Other major clients are conducting internal audits

Investigation and Regulatory Status

  • Signzy has notified clients, regulators, and stakeholders
  • Company declined to confirm whether data was exfiltrated
  • No communication with Reserve Bank of India confirmed
  • CERT-In is “taking appropriate action”

About Signzy’s Backers

The startup counts prominent investors among its supporters:

  • Mastercard
  • Vertex Ventures
  • Kalaari Capital
  • Gaja Capital

What This Means for Digital Verification

This incident highlights the growing cybersecurity challenges facing:

  • Financial technology providers
  • Digital identity verification platforms
  • Banks relying on third-party KYC solutions

As investigations continue, industry experts recommend enhanced security audits for all financial service providers using digital verification tools.


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