Twitter Doubles Down on User Safety with Enhanced Anti-Harassment Features

Twitter continues to accelerate its safety initiatives with a powerful new suite of tools designed to combat online harassment. The platform is rolling out advanced notification filters, streamlined muting options, and improved reporting transparency—marking a significant step forward in creating a safer user experience.

Key Updates to Twitter’s Safety Toolkit

1. Smarter Notification Filters
Building on its existing quality filter (first introduced in 2015 for verified users), Twitter now offers three new opt-in filters that target:

  • Accounts with default profile photos (the classic “Twitter egg”)
  • Users without verified email addresses
  • Accounts lacking phone number verification

“We’re excited to deliver these requested filter options to all Twitter users,” stated Ed Ho, Twitter’s VP of Engineering.

2. Enhanced Muting Capabilities
Twitter’s upgraded muting system now allows users to:

  • Mute directly from timelines (in addition to profiles/notifications)
  • Block tweets containing specific keywords (e.g., “Trump,” “The Bachelor”)
  • Filter out tweets with particular phrases or curse words
  • Set custom mute durations (24 hours to indefinite)

3. Transparent Reporting System
The platform is replacing its email-only reporting system with in-app notifications that:

  • Confirm receipt of harassment reports
  • Provide status updates on investigations
  • Notify users of actions taken against offenders

Proactive Abuse Prevention

Twitter is taking a more aggressive stance against harassment by implementing:

  • Automated detection: Algorithms now identify potentially abusive behavior before reports are filed
  • Continuous improvement: Daily iterations on detection systems (with acknowledgment of occasional errors during rollout)

This shift mirrors effective reporting systems seen on platforms like Instagram, where users receive immediate confirmation and follow-up notifications about reported accounts.

Twitter’s Ongoing Safety Commitment

These updates join Twitter’s recent safety enhancements including:

  • Reduced conversation notifications
  • Ability to report tweets from blocking users
  • Prevention of abusive account creation
  • Improved search result filtering
  • Prioritization of high-quality content

Note: Twitter clarified that in-app abuse report notifications replace previous email communications.


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