PowerSchool Data Breach Exposes Sensitive Student and Teacher Data

Education technology leader PowerSchool has disclosed a cybersecurity incident that compromised the personal information of students and teachers across U.S. K-12 school districts. The breach raises significant concerns about data privacy in the education sector.

About PowerSchool and the Breach Scope

  • Market Position: PowerSchool is the largest provider of cloud-based education software for K-12 schools in North America
  • User Base: Serves 75% of North American students through 18,000+ institutions (60+ million students total)
  • Ownership: Acquired by Bain Capital in 2024 for $5.6 billion

Incident Details

PowerSchool detected unauthorized access to its systems on December 28, 2024 through:

  1. Initial breach of the PowerSource customer support portal
  2. Subsequent access to PowerSchool SIS (Student Information System)
  3. Entry gained via compromised credentials

What Data Was Exposed?

While PowerSchool hasn’t confirmed the full scope, reports indicate hackers may have accessed:

  • Student and teacher names/addresses
  • Potentially Social Security numbers
  • Medical information
  • Academic records (grades, attendance)
  • Other personally identifiable information (PII)

Company Response and Ongoing Concerns

PowerSchool spokesperson Beth Keebler stated:

“We’ve contained the incident and taken steps to prevent further unauthorized access. We don’t anticipate operational disruptions or public data leaks.”

Key unresolved questions:

  • Exact number of affected individuals
  • Whether data was exfiltrated
  • If ransomware was involved (company denies but reports suggest extortion payment)

Broader Context

This incident follows a November 2024 class action lawsuit alleging PowerSchool:

  • Maintains 345 terabytes of student data from 440 districts
  • Potentially sells student data without proper consent
  • Uses opaque terms of service regarding data usage

What’s Next?

Education institutions using PowerSchool should:

  1. Monitor for official communications
  2. Review their data protection measures
  3. Consider notifying potentially affected individuals

TechCrunch continues investigating this developing story. Have information to share? Contact reporter Carly Page securely via Signal (+44 1536 853968) or email ([email protected]).

Article updated with PowerSchool’s official statement.


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