The Oversimplification of DTC Channels and the Fragmentation of Markets

In recent years, there has been a growing trend among Silicon Valley tech VCs to invest in consumer industries. However, these investors often oversimplify direct-to-consumer (DTC) channels and fail to recognize the fragmentation of market segments. This misguided approach can lead to harmful outcomes for both entrepreneurs and investors.

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Valuation Myths and the Harmful Effects on Brands

One of the primary issues with tech VC investments in consumer industries is the perpetuation of valuation myths. Investors often put too high a valuation on a consumer brand, which forces the entrepreneur to engage in unnatural and harmful tactics to meet this valuation or fundraise again at a lower valuation.

As anyone familiar with consumer knows, Unilever bought Seventh Generation instead of the similarly trendy Honest Company largely due to valuation. By every account, the VCs involved in Honest Company put a valuation in previous rounds that made no sense relative to core metrics. This ultimately led to considerable unrest among employees and financial struggles for the company.

The Importance of Margins, Brand Building, and Distribution Channels

In contrast to these flawed approaches, savvy consumer investors recognize the importance of margins, brand building, and distribution channels in determining a company’s success. DTC is simply one channel among others, such as convenience stores, clubs, mass retailers, and grocery stores. Each channel has its own pros and cons, and focusing solely on DTC is not a guarantee of success.

Bonobos, Dollar Shave Club, and Casper are examples of companies that raised significant amounts of capital through various channels, despite the hype around DTC investment opportunities. Ultimately, the fundamentals of successful consumer brands include strong branding, effective distribution networks, and unique products that appeal to consumers.

A Call for Understanding in Consumer Investing

As consumer markets continue to grow in size and importance, it is essential that tech VC investors take the time to understand the fundamental principles of investing in this space. By doing so, they can support the dreams of talented entrepreneurs while capitalizing on the vast opportunities presented by the consumer industry.

We hope that more investors will catch on to this reality, allowing for wonderful consumer entrepreneurs to receive the capital and resources they need to thrive. Consumer is an amazing market with massive depth, presenting a wonderful opportunity for investors who are willing to take the time to understand its complexities.


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