Slack Revolutionizes Business Communication with New Collaboration Features
At its virtual Frontiers conference, Slack announced groundbreaking features designed to streamline secure messaging between business partners. These innovations aim to transform how organizations collaborate externally while maintaining robust security protocols.
Key Features for Secure External Collaboration
1. Slack Connect DMs
- Enables direct messaging between organizations via invitation system
- Currently in limited release, with full availability planned for 2021
- Designed exclusively for verified business communication (not social networking)
“This isn’t another LinkedIn or Facebook Messenger,” emphasized Ilan Frank, Slack’s VP of Product. “We’re implementing multiple security layers to prevent spam and phishing while ensuring business-focused interactions.”
2. Verified Organizations
- Verification system similar to Twitter’s blue checkmark
- Helps users identify legitimate partner organizations
- Reduces risk of interacting with unverified entities
3. Managed Connections
- Provides administrative control over external communications
- Allows granular permission settings by organization or individual
- Enables customized policies for different partner relationships
Enhanced Communication Capabilities
Slack is also experimenting with multimedia integration:
- Potential audio/video embedding within channels
- Would extend platform beyond text-based communication
- Currently in testing phase (release timeline undetermined)
Update: Slack has since announced plans to release audio/video tools by year-end.
Strategic Rollout Timeline
While announced this week, these features will see phased implementation:
- Slack Connect DMs: Full release in 2021
- Verified Organizations & Managed Connections: Late 2020/early 2021
- Multimedia features: Potentially by end of 2020
These innovations demonstrate Slack’s commitment to secure, enterprise-grade collaboration as remote work becomes increasingly prevalent in today’s business landscape.
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